Email Link Tracking Not working properly with complex URL parameters.

  1. 2 months ago

    I've been trying to use an external link in our marketing emails.the URL has multiple complex parameters with special characters on it.

    Example: my.website.com/?parameter1=value1&parameter2=value2&parameter3[0].id=CustomerId&parameter3[0].currency=USD

    eventually the text after the special characters are being removed after Passing through the Email Link Tracking module. the end results comes like below

    my.website.com/?parameter1=value&parameter2=value&parameter3[0]=CustomerId&parameter3[0]=USD

    is there any solution to resolve this issue?

  2. Edited 2 months ago by DonV

    What happens if you url encode it?

    Like:

    %20my.website.com%2F%3Fparameter1%3Dvalue1%26parameter2%3Dvalue2%26parameter3%5B0%5D.id%3DCustomerId%26parameter3%5B0%5D.currency%3DUSD

 

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