I have mautic 2.9.2. I have outlook 2016. I have installed the outlook add in, and configured it to push to my mautic installation. I have run a number of test emails, and clicking on the "mautic button" on the header of the email. I do not see contact history being captured for the email recipient, within mautic contact's history. What to do to get his working? how to test it to confirm it is correct?
Also, I do not see a "new contact" being created in mautic via this add in. meaning when email to a new contact, select the mautic add in, the contact is not being added as a contact in mautic.