Forms Submissions Not Beeing Posted

  1. last week

    Hi
    I really love Mautic but i am feeling a little scared.
    My form submissions aren´t being posted. Leads aren´t being collected.
    I have a WordPress site where i collect leads from various contact forms.
    I also have Leadin, now Hubspot Marketing Free, that i use to make sure i am getting all the leads.
    https://www.hubspot.com/products/marketing/free
    I have tested with other paid marketing automation tools and all leads are being collected.
    I am estimating that i might be loosing at least 10% of the leads.
    The only errors i see in the log file are:

    [2017-02-16 12:06:39] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\UniqueConstraintViolationException: "An exception occurred while executing 'INSERT INTO malead_ips_xref (lead_id, ip_id) VALUES (?, ?)' with params [255393, 298003]: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '255393-298003' for key 'PRIMARY'" at /home/XXXXXXXXXX/public_html/m/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 66 {"exception":"[object] (Doctrine\\DBAL\\Exception\\UniqueConstraintViolationException(code: 0): An exception occurred while executing 'INSERT INTO malead_ips_xref (lead_id, ip_id) VALUES (?, ?)' with params [255393, 298003]:\n\nSQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '255393-298003' for key 'PRIMARY' at /home/XXXXXXXXXX/public_html/m/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:66, Doctrine\\DBAL\\Driver\\PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '255393-298003' for key 'PRIMARY' at /home/XXXXXXXXXX/public_html/m/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:93, PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '255393-298003' for key 'PRIMARY' at /home/XXXXXXXXXX/public_html/m/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:91)"} []
    [2017-02-16 16:52:29] mautic.NOTICE: PHP Notice - unserialize(): Error at offset 7 of 12 bytes - in file /home/XXXXXXXXXX/public_html/m/app/bundles/CoreBundle/Model/AbstractCommonModel.php - at line 263 [] []

    Did anyboy have the same issue?
    Paulo

 

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