I am trying to figure out how to customize my unsubscribe page, and manually unsubscribe contacts from certain segments. Right now, when someone unsubscribes from an email, they are directed to a plain white page with large black text saying, "We are sorry to see you go! (Their email address) will no longer receive emails from us. If this was by mistake, click here to re-subscribe."
I'm looking to accomplish two things:
1. I would like to customize that unsubscribe page, as it is pretty plain. But, I don't see anywhere I can make changes to the page.
2. I would like to manually unsubscribe contacts from our email lists if necessary. On rare occasions, a contact will email us and as to be removed from our email list (even though we have an unsubscribe link in all email blasts). Is there a way to manually unsubscribe a contact from a list? I realize that I could just remove them from the list, but I want the red "Do Not Contact" tag to appear on the contact page like it does when they click "unsubscribe." That way, we don't accidentally send them anymore emails.
Please let me know if this is possible.